Case Study
ENTERPRISE COMPLIANCE ASSURANCE (ITGC)
Executive Summary
One of the largest payments and point-of-sale (POS) technology providers across India, Malaysia and the Middle East - operating under strict IT general-controls and audit obligations
- Industry:
- Geography:
- Capability: Agentic AI Platform
- Technologies:
- Key Outcome: • Automated validation of thousands of tickets
The Challenge
One of the largest payments and point-of-sale (POS) technology providers across India,
Malaysia and the Middle East - operating under strict IT general-controls and audit
obligations
Delivery
Scheduled connectors pull change tickets, pull requests, access logs and backup logs from Jira, GitHub, SQL databases and SaaS applications. An ITGC rule engine validates approval sequences, segregation-of-duties, UAT evidence and backup success scoring each item Pass / Fail with severity and publishing an audit-ready evidence trail to Power BI.
TECH STACK & INTEGRATIONS
Microsoft Fabric — data pipelines & processing
Azure OpenAI — OCR & evidence interpretation with explanations
ITGC Rule Engine — change, access (SoD) & backup validation
Power BI — compliance dashboards & severity scoring
Integrations — Jira, GitHub, SQL DBs, Salesforce, Oracle Fusion
Results
• Automated validation of thousands of tickets
• 100% audit-ready evidence trail
• Reduced ITGC control-failure risk
Deep Dive into the Outcomes
Get the detailed PDF report covering the complete problem-solution-impact lifecycle and measurable ROI metrics for this project.
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