Case Study

RENEWAL ANALYTICS + COPILOT

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Executive Summary

An enterprise SaaS business managing recurring subscription and renewal revenue across a large customer base billed through a subscription-management system

  • Industry:
  • Geography:
  • Capability: Agentic AI Platform
  • Technologies:
  • Key Outcome: • Single governed source of truth for renewals

The Challenge

An enterprise SaaS business managing recurring subscription and renewal revenue across a

large customer base billed through a subscription-management system.

Delivery

Subscription, invoice and adjustment data from the billing system is unified in OneLake and modeled into curated renewal and subscription tables in a Fabric SQL warehouse. A focused Power BI dashboard tracks renewal KPIs, while Copilot enables natural-language "ask your data" self-service for business users — cutting time from question to insight.

TECH STACK & INTEGRATIONS

Microsoft Fabric — lakehouse + SQL warehouse

OneLake — governed renewal data foundation

Fabric SQL Warehouse — curated renewal & subscription models

Power BI + Copilot — dashboards & NL self-service analytics

Integrations — Zuora invoice item & adjustment data

Results

• Single governed source of truth for renewals

• AI-powered self-service analytics

• Accelerated, data-driven decisions

Deep Dive into the Outcomes

Get the detailed PDF report covering the complete problem-solution-impact lifecycle and measurable ROI metrics for this project.

RENEWAL ANALYTICS + COPILOT — Case Studies | Saints & Masters